How Public Sector Websites Should Approach Accessibility

Procurement, citizen services, and documentation habits that keep accessibility from stalling after launch.

By TestAccessibility

Tags: governmentpolicy

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Benefits, permits, and tax flows deserve the first passes. Publish an accessibility statement with contact paths for accommodation requests.

Ask for accessibility evidence in contracts. Run your own scans on delivered templates. Third-party maps and payment iframes still affect real users.

Train contributors on headings, link text, and PDF alternatives. Accessibility failures often return through routine updates—not malice.

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